Shipping policy
Fashion Booth Shop is a trading name of Libjo Ecom Limited, a company incorporated in Hong Kong. References in this document to "we", "us", "our" or "Fashion Booth Shop" mean Libjo Ecom Limited trading as Fashion Booth Shop.
At Fashion Booth Shop, we're proud to serve customers across the United Kingdom with reliable and efficient shipping. Please read below for everything you need to know about how we ship your favorite fashion finds.
1. General Shipping Information
· We currently ship throughout the United Kingdom.
· Shipping is free on every order, with no minimum spend. Delivery times may vary depending on your location and carrier schedules.
2. Processing Time
Orders are typically processed within 2-3 business days (Monday to Friday), excluding weekends and holidays.
During peak seasons or promotional events, processing times may be slightly longer. We'll keep you informed of any delays.
3. Shipping Rates
· Free Shipping - We offer free shipping on all orders, with no minimum purchase.
4. Estimated Delivery Times
Here's what to expect once your order is processed:
· Processing Time: 2-3 business days (Monday to Friday)
· Transit Time: 4-9 business days (Monday to Friday)
· Total Delivery Time: 6-12 business days
· Order Cutoff Time: 6:00 PM
· Time Zone: (GMT) Greenwich Mean Time - London
Please note: Delivery times are estimates and may be affected by carrier delays or extreme weather conditions.
5. Shipping Restrictions
We do not ship to PO Box addresses, military addresses (BFPO) or restricted areas. Certain items may be subject to shipping restrictions depending on United Kingdom-specific regulations or carrier restrictions.
6. Failed Delivery or Returned Packages
In the event of failed delivery attempts, incorrect address information or undelivered packages, orders may be returned to us. We will contact you if this occurs and arrange a new shipment, which may incur additional shipping costs.
7. Lost or Damaged Packages
If your package is lost or damaged in transit, please contact us immediately by email: info@fashionboothshop.com We will work with the carrier to investigate the problem and find a solution as soon as possible.
8. Shipping Policy Update
We may update our shipping policy from time to time to improve our service. The latest version will always be available on this page.
9. Contact Information
Store name: Fashion Booth Shop
Company name: Libjo Ecom Limited
Company Address: Flat 2304, 23/F, Ho King Commercial Centre, 2-16 Fa Yuen Street, Mong Kok, Hong Kong
Warehouse Address: 60 Woodville Park, Cockermouth CA13 0GW, UK
Company nr.: 81106752
Phone: +44 7864 090301
Email: info@fashionboothshop.com
Monday to Friday | 09:00 - 17:00 (GMT)
We aim to respond to your inquiries within 24 hours.